Welcome to the Sutton Council Consultation and Engagement Hub

This site will help you find and participate in surveys, consultations and engagement activities that interest you. 

Recently-updated surveys and consultations are displayed below. Alternatively, search for surveys and consultations by keyword, postcode, interest etc.

Open Consultations and Surveys

  • Charging Policy consultation

    ** We’ve listened to your feedback and recognise that these proposals are complicated. In response, we have provided more details and extended the consultation until 27 October 2024. ** The Council provides social care services to more than 2,000 adults of all ages with learning disabilities, physical disabilities or illnesses and mental illnesses in Sutton. This helps people to be safe,...

    Closes 27 October 2024

  • Unpaid Carers Survey 2024

    A carer is a person of any age who provides unpaid care and support to a family member, friend or neighbour who is disabled, has an illness or long-term condition, or who needs extra help as they grow older. Sutton Council, the NHS, Sutton Carers Centre and other local partners are working together to develop a Carers Strategy for Sutton. The Carers Strategy will bring together local...

    Closes 31 October 2024

  • Grove Road Area - Proposed 20mph speed limit

    Sutton Council is committed to making roads safer in the borough. Reducing the speed limit to 20mph helps improve safety on our roads as it reduces the number and severity of traffic accidents. Motor vehicles travelling at lower speeds provide a safer environment for all road users - especially people on foot or on bicycles - giving people more choice in how they travel. We are inviting...

    Closes 9 November 2024

  • Council Tax Reduction Scheme Consultation Round 2

    Earlier this year, the Council put forward some proposed changes it would like to make to the Council Tax Reduction Scheme. The Council Tax Reduction Scheme helps residents on a low income pay their Council Tax. The Council has taken the difficult decision to look at changing the Council Tax Reduction Scheme due to our very challenging financial situation. The Council continues to...

    Closes 15 December 2024

  • Resident Feedback on Section 42 Safeguarding Enquiry Experience

    This survey is to help us understand the experiences of residents who have been subject to Safeguarding Enquiries under Section 42 of the Care Act 2014. You do not have to give your name or contact details unless you want to. Your responses will be collected and reviewed by a team that is separate from Adult Social Care. The findings will be shared with Adult Social Care managers and...

    Closes 2 January 2025

  • Your experience of our Occupational Therapy service

    Your feedback helps us to improve our services. Please could you take a few minutes to share your thoughts about your experience with the Occupational Therapy Service. If you need help to complete this form, please let us know and we will be happy to help.

    Closes 28 February 2025

Closed Consultations and Surveys

  • Neighbourhood Fund 2024

    What is the Neighbourhood Fund? When developers create new housing, flats or retail space in Sutton they pay a levy to the Council. This money is to improve infrastructure within the borough, with a portion of this used specifically to improve local areas in consultation with residents, in...

    Closed 13 October 2024

  • Survey for professionals supporting residents with Dementia in Sutton

    Help us shape our Dementia Strategy in the London Borough of Sutton. The survey is aimed at professionals who provide services for residents with dementia and/or their carers. This survey should take no more than 5 minutes to complete.

    Closed 30 September 2024

  • Sutton Local Plan Review - Issues and Preferred Options

    Sutton Council is consulting on the future shape of the borough to help design the planning and development guidelines it will use over the next fifteen years. The Sutton Local Plan is a key document setting out the vision for development across the borough. It focuses on the key issues that...

    Closed 26 September 2024

  • Wales Avenue/Cambridge Road Area, Carshalton - proposed speed reduction and pedestrian safety measures

    Sutton Council is committed to making our borough’s roads safer and giving people more choice in how they travel. We want to improve safety on roads to reduce the number and severity of accidents, to make it easier for people to walk or cycle and to improve air quality. Residents have...

    Closed 19 September 2024

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We asked

We secured a £14.1 million grant from the Government’s Levelling Up Fund to transform public transport to the London Cancer Hub (LCH) in Belmont. The London Cancer Hub is currently under development and is set to become the world’s leading district for cancer research and treatment bringing 13,000 new jobs in health, science, education and construction to the area.

Sutton Council is working with Network Rail to double train services from two to four trains an hour, with additional direct services between Belmont Station and London Victoria. In December 2023, the Council asked local people about walking and cycling between Belmont Station and the London Cancer Hub.

We shared suggestions on how to improve the walking/cycling route in December 2023, giving the opportunity to comment via an online questionnaire and drop in event, held at the Cancer Hub site.

 

You said

We received 65 completed questionnaires and feedback from 9 visitors in this initial engagement period.

Key findings included:

  • Agreement on the need for improvements around Belmont Station, including increased train frequency and a  better walking/cycling route to the London Cancer Hub.
  • Support for specific suggestions, such as a new pedestrian/cycling route via Pelton Avenue and improvements to Brighton Road.
  • Concerns raised about issues such as parking, flooding at the station and potential traffic congestion from new crossings.
  • Positive feedback on enhancements such as increased green spaces and pedestrian access improvements.
  • Other issues were raised that are outside the scope for this project and these are noted for consideration during the wider development. 
     

We did

The feedback has been used to inform further design development and a further round of consultation on the more develped proposals will take place during July 2024.

We asked

Our Home to School Assisted Travel service provides support to help children and young people to travel to school or college when they would otherwise be prevented by disability or need.

We asked for your views on proposals to change the way assisted travel is provided in Sutton and updates to the Sutton Home to School Assisted Travel policy. There were two main reasons to consider changes:

Increasing costs and demand - in 2015/16, £4.2 million was spent on home to school travel assistance. This year we are expecting to spend almost £8.3 million - this is an increase of over 76%. With demand for travel assistance continuing to increase, and the cost of delivering that provision increasing, the current way that travel assistance is provided is unlikely to be affordable in the future. 

Preparation for adulthood – we want to explore more ways that young people can be supported to travel to their place of learning independently in the future. 

You said

We received 155 responses to the online survey. A record of the consultation findings and decisions that were made can be found on the Council’s website (opens in a new window).

We did

Each family receiving the Home to School Travel Assistance will be contacted individually to confirm travel assistance arrangements for September 2024.

A summary of key changes is included below:

 For all children and young people (ages 5-25) 

  • To promote the Council’s free Independent Travel Training (ITT) offer more widely with families, where need and age-appropriate (11+ years)  

  • To increase the use of Personal Travel Budgets (PTBs). A Personal Travel Budget (PTB) is a flexible payment made directly to families, designed to help them to get their child or young person to school or college. 

  • Councillors decided not to use central pick-up points.

Under 5s 

  • The Council will not provide any home to school travel assistance for children under 5 years old and attending pre-school, as they are under statutory school age. However, 4 -year olds entering Reception will be supported if they meet the eligibility criteria on need or distance. 

 Post-16 

  • Where organised transport is being provided by the Council (e.g. coach, minibus, taxi) families of post 16 learners (young people aged 16 - 19) will be asked to make a contribution to the costs of that provision – £800 a year or £400 for families on a low income. This charge will not apply to families receiving a Personal Travel Budget or mileage payments. 

  • Where organised transport is being provided by the Council (e.g. coach, minibus, taxi) a fixed drop off and pick up time will be introduced at the start and end of the college/school day. This replaces personalised services around individual timetables.  

We asked

We asked for feedback from Children’s Centre users, about the impact of Children’s Centre Services and the approach to running sessions in the community. 

You said

Children’s Centre users were overwhelmingly positive regarding the services and the impact they have on them and their family. Many users said they wanted to see more services in the community. A few people raised concern regarding our booking system and the start times of sessions. 

We did

We have reviewed the start times of various sessions for the September programmes, so there is more variation. We acknowledge the concerns related to the booking system and in response we have implemented a new approach.  Tickets for each session are now released throughout the week rather than all in one go to allow for people to be able to book on at different times. We will continue to review the way we manage this. Your feedback will help us review our services going forward.