Join our
Do you want to help make changes for the better?
Do you have an opinion about our services that you would love to share with us?
Do you want to be involved in helping us to make changes to the services that we provide to SHP residents?
Then join our Resident Voice Panel and be part of an online group of residents who give us their views on a range of topics. That might be something to do with new or existing services or work, or broader issues that we would welcome your feedback on throughout the year.
Whether you live in a house, flat, maisonette, or independent living accommodation, we want to hear your views, opinions, and ideas. Your feedback will help us improve our services for all SHP residents.
Registering is quick and easy, all we need is your email address, and where you live.
What will I do as a Panel member?
As a panel member, you will receive a monthly email with two topics for your feedback. This could be a new policy, a consultation about a new idea or project or questions about how a specific service is performing. All you need to do is answer a few short questions about the topic, with an opportunity for you to elaborate where you want to.
We will hold one in-person event a year, for Panel members to come together and connect.
Participation is flexible and feedback can be shared through online surveys and engagement activities.
Our promise
As a panel member, your feedback will be heard by Sutton Housing Partnership, giving you a direct influence on the services and issues that matter most to you. We value your opinions and will actively use them to drive improvements. Plus, you'll receive regular updates on how your input has led to real changes.
Become a voice for your community today!
To be part of the panel you must be a Sutton Housing Partnership resident and aged 16 or over.
It's quick and easy to sign up and start helping to shape the future of Sutton Housing Partnership.
Have your say
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Public Spaces Protection Order 2027
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You said, we did
Learn about recent decisions that have been made based on your feedback
Website Refresh
You said - That the updated website looked better after a refresh earlier in the year, but that some information was still hard to find.
We did - We have carried on checking thousands of web pages. Some of the changes we have made so far include:
- The navigation menu now include a new 'How to get involved' section
- Moved 'Contact Us' to the front of the options bar, so that it is easier to see
- Updated information on the complaints process
- Created a new 'Keeping tenants safe' section with information on safety checks and other related issues
- A clearer and easier way for users to be able to translate the site into other languages has been added
- Home Owners page has been updated with easier to read information
- New drop-down menu options to make finding information easier to find
Communications
You said - Residents who live in SHP houses do not have notice boards, where would you find information on Housing Managers and updates for SHP residents
We did - We have our digital Homefront that you can sign up to which is our newsletter for residents. All information on Housing Managers can be found on our website
Onboarding New Tenants
You said - New tenants and leaseholders should be provided with a handbook and inducted in what is happening locally in their community as currently they do not receive anything
We did - A handbook is provided which has insight into many local opportunities. We are currently in the process of creating a new handbook for all tenants based on resident feedback