Heart of Hackbridge controlled crossings consultation

Closed 18 Dec 2015

Opened 11 Nov 2015


Previous work and consultations with residents and traders produced a scheme to improve the look and appeal of Hackbridge as a place, and help create a thriving small town centre.

The scheme was funded by Sutton Council and the GLA and included the introduction of step free access to shops, new shop fronts, the creation of wide pedestrian areas, the addition of seating and planting, the introduction of stop and shop parking and disabled parking bays.

It also included the addition of a new road layout to help reduce the speed of vehicles. The speed reduction measures introduced as part of the scheme had the effect of reducing traffic speed to the point that a 20mph scheme can be introduced as part of the new design.

The independent user survey found that 83 per cent of those surveyed believed the scheme had improved their perception of the area.

However, you told us that the informal crossings introduced as part of the scheme are confusing for some motorists and pedestrians. In addition, disability groups also raised a number of concerns about the informal crossings.

We have listened to your concerns

We gathered evidence through a Road Safety Audit and an Accessibility Audit, and their reports recommended that:

  • Controlled crossings should be put in key locations
  • The informal crossing closest to the junction on London Road (immediately to the south of the roundabout) should be removed

Since then we have been working on the best way to make these changes in line with transport guidelines and we want you to have your say on which option to choose.

Why we are consulting

Four new designs for consideration

Four designs have been created by working alongside community groups including Hackbridge Primary School, the Beddington and Hackbridge Neighbourhood Group, Hackbridge Safety First, local traders, Sutton Police, London Buses and Sutton Vision.

All designs have been Road Safety audited and the reports are available here: www.sutton.gov.uk/outerlondonfund New crossings at Hackbridge Road and London Road.

We appreciate that people want to see changes quickly. That’s why we are going to start work on the zebra crossing at 1 Hackbridge Road shortly so that it is ready in December (weather or unforeseen circumstances permitting).

The position of this zebra crossing is the same for all four design options and addresses the key concerns residents raised.

The process to design and build a new traffic signal at the junction on London Road between the Felnex site and Hackbridge Station is already underway, and is being carried out by the developer independently from the council and is
included in all four Options.


  • All Areas


  • Businesses
  • Community groups / organisations
  • All residents


  • Traffic and transportation