Pharmaceutical Needs Assessment Consultation

Closed 14 Oct 2022

Opened 15 Aug 2022


What is a Pharmaceutical Needs Assessment (PNA)? 
The government requires all Health and Wellbeing Boards to produce an assessment of their local pharmaceutical services every three years. This document is called the Pharmaceutical Needs Assessment (PNA) and Sutton's next PNA will be published in November 2022.

The PNA is a report of the present needs for pharmaceutical services. It is used to identify any gaps in current services or improvements that could be made in future pharmaceutical service provision.

What are Pharmaceutical Services?
Pharmaceutical services are one of the many services currently provided under the NHS by community pharmacies and include:

  • dispensing of medicines and appliances on prescription
  • sale of medicines to the public
  • providing advice to the public on medicines, coping with ill health or general health and wellbeing
  • receiving waste medicines for safe destruction

Who will use the Pharmaceutical Needs Assessment? 
The PNA will be used by NHS England, the London Borough of Sutton, and the South West London Integrated Care System to make decisions when applications for new pharmacies are received, and for the commissioning of other services that could be delivered by community pharmacies and other providers. 

Who are we consulting and why?
We are required to consult with any patient, consumer or community group in the borough who has an interest in the provision of pharmaceutical services.  
It is assumed that everyone living in Sutton may require services provided by community pharmacies and appliance contractors. We are therefore consulting with the entire resident population of Sutton and welcome the views from anyone living in Sutton or anyone providing pharmaceutical services in Sutton.

Your comments will inform the final Pharmaceutical Needs Assessment which will be produced by November 14 2022.

When will the consultation take place?
The consultation will take place from Monday 15 August 2022 until midnight on 14 October 2022. 

Please read the Sutton Draft PNA and Executive Summary before completing the survey.

How to take part 
The draft PNA and the executive summary of the PNA can be found attached at the bottom of this page.

A link to the consultation questions can be found below.

By post 
If you require a paper version of the draft PNA or consultation questions, please contact Paul Hudson either via email ( or telephone (075623 07119) and a copy will be sent to you within 14 days. The consultation questions can also be downloaded from the bottom of this page and printed from home. 
Please post completed consultation questions to: Public Health Department, Civic Offices, St Nicholas Way, Sutton, London, SM1 1EA. 

Sutton Borough Council has been delegated responsibility from the Sutton Health and Wellbeing Board to undertake this Pharmaceutical Needs Assessment. The Council has engaged Soar Beyond Ltd, a health consultancy, to facilitate the process and provide expertise in undertaking the assessment.


  • All Areas


  • Businesses
  • Community groups / organisations
  • Voluntary groups / organisations
  • All residents
  • Service users
  • Stakeholders


  • Health services and facilities